Yelp marketing

This is brilliant.  If your company’s brand is edgy, don’t ignore your critics.  Embrace them.  How deflating is it for the critic to know that their negative review has been made into a company t-shirt?  Having a sense of humor put this restaurant back into the position of power, and effectively neutralized all of the over-the-top critics.

Thanks to Andy for the tip.

Sign up and get Charlie’s latest books — free.

Fill in your email below to instantly get my best work. You’ll learn how I landed my dream job with Tim Ferriss, and how I overcame burnout and anxiety in one month.

Charlie Hoehn is a speaker and the author of Play It Away (“Here's the cure to your stress!” -Tony Robbins) and Recession Proof Graduate. He has presented at the Pentagon and three TEDx events. His article about the importance of play is the #1 result on Google for the search “cure anxiety." He was the former Director of Special Projects for Tim Ferriss, and helped launch The 4-Hour Body (#1 NYTimes bestseller, million copies sold). Charlie's work has been featured on NPR TED Radio Hour, Forbes, Fast Company, and Harvard Business Review. He lives in Austin, Texas.

Tell me what you think...